Refund policy

Purchases on Right Deen are processed by Paddle.com, our online reseller and Merchant of Record. Paddle handles the payment, tax, receipts and refunds.

You can cancel at any time from Manage subscription in your account. You are not charged again, and you keep the higher daily limit until the end of the period you already paid for.

If you are not satisfied, you can ask for a full refund within 14 days of a payment — a new subscription, a renewal or a question pack. Send a message through the contact page from the email of your account, or reply to your Paddle receipt.

Refunds are paid back to the original payment method. How long it takes to appear depends on your bank or card provider.

A refunded subscription ends straight away and your account goes back to the free daily limit. When a question pack is refunded, its unused questions are removed from your account.

If this policy changes, the date at the top is updated. A change never affects a purchase made before it.